Blackbaud Hosting FAQs

Importing Credit Card Numbers in the Hosted Environment
Product: ImportOmatic/Hosting Description: This solution explains why credit card numbers cannot be imported in the hosted environment. Environment: Hosted ...
Tue, 23 May, 2017 at 1:02 PM
How to Get Updates and Installs of Omatic Software Products in Hosting
Product: All Description: This solution describes the process for having an install or an update of Omatic Software products loaded into Blackbaud's Ho...
Mon, 17 Dec, 2018 at 11:23 AM
Schedule for Release of Major Software Updates to Blackbaud Hosted Clients
Product: All Description: When are major software updates released to Blackbaud Hosted clients, and why is there a delay? Environment: Hosted Version: Al...
Mon, 17 Dec, 2018 at 11:21 AM
Launch Code Editor Button is Grayed Out
Product: ImportOmatic Description: This solution discusses why the Launch Code Editor button is grayed out in Virtual Fields Environment: Blackbaud Hostin...
Mon, 17 Dec, 2018 at 11:20 AM
Omatic Software Products Disappeared and are No Longer Visible in Hosting
Product: All Description: User logs in to RE/FE/EE in Blackbaud's Hosting environment and their Omatic Software products are no longer visible. They we...
Mon, 17 Dec, 2018 at 11:19 AM
How to Use Filezilla for Hosted File Transfer
Product: FileZilla Description: This solution describes an alternative to the Blackbaud Hosting environment file transfer. Environment: Hosted Version: Not ...
Mon, 17 Dec, 2018 at 11:14 AM
How to Locate the Name of the Blackbaud Hosted Server in Use
Product: Blackbaud Hosting/IOM Description: This solution describes how hosted clients can determine which server they are accessing when logging into The R...
Mon, 17 Dec, 2018 at 11:13 AM
What Omatic Products are Available in Blackbaud Hosting
Description: This solution describes which Omatic products are available in Blackbaud Hosting Environment: Hosted Answer: Raisers Edge ImportOmatic (Defau...
Fri, 14 Dec, 2018 at 10:09 AM
Unable to See Plug-In or Omatic Product in Hosting
Product: IOM, LM, MOM, MOMS, MOMA, PosPay, POM, SOM, EOM, RR, ScOM Description: This solution discusses how to resolve a missing plug in within the hosted ...
Mon, 17 Dec, 2018 at 10:50 AM
Do we need to do anything when we move to RE NXT? How do we make sure Omatic Products will be maintained when our organization moves to Hosting?
Product: All Description: This solution lists information related to moving to the Blackbaud Hosted environment Environment: Blackbaud Hosting Version: ...
Mon, 17 Dec, 2018 at 11:16 AM