Blackbaud Hosting FAQs

Importing Credit Card Numbers in the Hosted Environment
Product: ImportOmatic/Hosting Description: This solution explains why credit card numbers cannot be imported in the hosted environment. Environment: Hosted ...
Tue, 23 May, 2017 at 1:02 PM
How to Get Updates and Installs of Omatic Software Products in Hosting
Product: All Description: This solution describes the process for having an install or an update of Omatic Software products loaded into Blackbaud's Ho...
Fri, 5 Jan, 2018 at 1:21 PM
Timing of the Release of Major Software Updates to Blackbaud Hosted Clients
Product: All Description: When are major software updates released to Blackbaud Hosted clients, and why is there a delay? Environment: Hosted Version: All A...
Wed, 31 May, 2017 at 3:49 PM
Launch Code Editor Button is Grayed Out
Product: ImportOmatic Description: This solution discusses why the Launch Code Editor button is grayed out in Virtual Fields Environment: Hosted Versions: 2....
Wed, 24 May, 2017 at 8:30 AM
Omatic Software Links No Longer Visible in Hosting
Product: All Description: User logs in to RE/FE/EE in Blackbaud's Hosting environment and their Omatic Software products are no longer visible. They we...
Mon, 12 Jun, 2017 at 9:37 AM
Using Filezilla for Hosted File Transfer
Product: FileZilla Description: This solution describes an alternative to the Blackbaud Hosting environment file transfer. Environment: Hosted Version: Not...
Mon, 12 Jun, 2017 at 3:13 PM
How Hosted Clients Can Determine the Name of the Hosted Server They are Accessing
Product: Blackbaud Hosting/IOM Description: This solution describes how hosted clients can determine which server they are accessing when logging into The R...
Wed, 14 Jun, 2017 at 9:32 AM
What Omatic Products are Available in Blackbaud Hosting
Description: This solution describes which Omatic products are available in Blackbaud Hosting Environment: Hosted Answer: Raisers Edge ImportOmatic L...
Fri, 30 Jun, 2017 at 10:55 AM
Unable to See Plug-In or Omatic Product (IOM, MOMS, MOMA, PosPay, POM, SOM, EOM, RR) in Hosting
Product: IOM, MOMS, MOMA, PosPay, POM, SOM, EOM, RR Description: This solution discusses how to resolve missing plug in within the hosted environment Vers...
Fri, 30 Jun, 2017 at 10:58 AM
Do we need to do anything when we move to RE NXT? How do we make sure ImportOmatic will be maintained when our organization moves to Hosting?
Product: All Description: Here is the information you need to know when your organization is moving to Blackbaud Hosting, including RE NXT. Environment: ...
Fri, 5 Jan, 2018 at 2:40 PM