MOMA Errors/Issues

Why Are There No Payments Showing Up In the Results Grid?
Product: MailOmatic for Accounting Description: This solution describes why payments wouldn't show up in the results grid Environment: All Version: All...
Fri, 9 Jun, 2017 at 3:22 PM
An Error Occurred Sending an E-mail to: Mailbox Unavailable. The Server Response was: 5.7.1 Unable to Relay
Product: MailOmatic for Accounting Description: An error occurred sending an e-mail to: Mailbox unavailable. The server response was: 5.7.1 Unable to rela...
Mon, 12 Jun, 2017 at 9:53 AM
Error: An Error Occurred Sending an E-mail to Recipient Name; recipient email: Mailbox Unavailable. The Server Response Was: Sorry, Your Site is Blocked from Connecting to Us
Product: MailOmatic for Accounting Description: Occurs when attempting to send notifications Environment: All Version: All Answer: This error is indicatin...
Wed, 14 Jun, 2017 at 9:33 AM
Error: Invalid Image
Product: MailOmatic for Accounting Description: This solution describes how to resolve an image loading error when adding an image to an email template Envi...
Wed, 14 Jun, 2017 at 9:37 AM
Error: Error Processing Command Unable to read disk file [CPS 16]
Product: MailOmatic for Accounting Description: Occurs when attempting to send Payroll notices Environment: All Version: All Answer: This error occurs whe...
Mon, 19 Jun, 2017 at 8:28 AM
Why is a Row Grayed Out When Sending an EFT or Payroll Notice if There is an Email in the Grid
Product: MailOmatic for Accounting Description: This solution describes why a row will show up grayed out in the grid when sending EFT or Payroll notices En...
Mon, 19 Jun, 2017 at 8:39 AM
You do not have rights to view this check
Product: MailOmatic for Accounting Description: This solution provides how to resolve the error "You do not have rights to view this check" Envir...
Thu, 29 Jun, 2017 at 9:56 AM
An error occurred sending an email to 'xx'. Error message: 'Mailbox unavailable. The server response was: 5.7.60 SMTP
Product: MailOmatic for Accounting Description: This solution provides how to resolve the SMTP response of 5.7.60 Environment: All Version: All An er...
Thu, 29 Jun, 2017 at 3:44 PM
5.7.1 Unable to relay - SMTP error
Product: MailOmatic for Accounting Description: When sending mail via MailOmatic for Accounting, an error is seen in the error.txt file regarding 5.7.1 una...
Fri, 30 Jun, 2017 at 3:03 PM
Is Omatic Software PCI Compliant?
Product: All Description: This solution discusses PCI Compliance with Omatic products Environment: All Versions: All Answer:  Blackbaud will begin d...
Wed, 14 Nov, 2018 at 9:59 AM