MOMS Errors/Issues

Last Sent Date is Not Populated in Results Grid
Product: MailOmatic for Schools Description: This solution describes why the last sent date would not be populated in the results grid Environment: All Vers...
Wed, Oct 16, 2019 at 8:23 AM
Error: 5.5.1 Authentication Required
Product: MailOmatic for Schools Description: This solution describes how to resolve the error: 5.5.1 authentication required Environment: All Versions: All ...
Wed, Oct 16, 2019 at 8:13 AM
Text is Not Aligned on Tuition Statement
Product: MailOmatic for Schools Description: This solution describes how to correct alignment issues on tuition statements Environment: All Versions: All A...
Tue, Oct 15, 2019 at 12:00 PM
Error: 5.7.1 Unable to relay - SMTP error
Product: MailOmatic for Schools Description: When sending mail via MailOmatic for Schools, an error is seen in the error.txt file regarding 5.7.1 unable to...
Tue, Oct 15, 2019 at 9:14 AM
Student Grade Year Does Not Populate on Statements
Product: MailOmatic for Schools Description: This solution describes how to show the student grade year on statements Environment: Not Hosted Version: All ...
Thu, Jul 6, 2017 at 11:08 AM
No Query Records are Loaded in Recipient Grid
Product: MailOmatic for Schools Description: This solution discusses why the recipient grid may not load with the query records Environment: All Versions...
Wed, Apr 3, 2019 at 3:28 PM
ERROR: Cannot handle iref streams. The current implementation of PDFsharp cannot handle this PDF feature introduced with Acrobat (x).
Product: MailOmatic for Schools Description: This solution describes how to resolve the error:  Cannot handle iref streams. The current implementation of PD...
Fri, Jun 5, 2020 at 5:00 PM