Customer Support Information

Omatic Cloud Feedback Forums have moved!
Thank you for all of your great ideas and contributions to the feedback forum. We have recently moved these ideas to our new site: https://omatic.uservoice....
Wed, Feb 15, 2023 at 1:16 PM
Customer Support Hours, Holidays & Closings
2023 Product Support Hours: Eastern Time 9am – 6pm : Monday through Thursday 9am – 5pm : Friday Omatic offices are closed the following holidays: ...
Wed, Mar 29, 2023 at 2:01 PM
How to Contact Omatic Support
Product: All Description: This solution discusses how to contact Omatic Support Environment: N/A Version: N/A Answer: You may reach us through mu...
Tue, Sep 21, 2021 at 10:40 AM
What Omatic Plug-ins are Compatible with TLS 1.2
Product: All Description: Information on Omatic Products and compatibility with TLS 1.2 Environment: On-prem Version: Minimum version described below Answe...
Fri, Jul 15, 2022 at 12:34 PM
How to Locate Existing Support Cases or Help Tickets
Product: All Description: This solution discusses how to locate existing support cases/tickets Environment: N/A Version: N/A Answer: 1. From the ...
Wed, Feb 27, 2019 at 1:25 PM
How to Take Out Data using IOM
Product: ImportOmatic Description: This solution describes how to remove data or values using IOM Environment: All Version: 3.4.1.0 and higher  Answer...
Tue, Sep 21, 2021 at 10:40 AM
How to Access and Use a Virtual Field
Product: ImportOmatic Description: This process explains how to implement/use a virtual field  Environment: All Version: 2.0.0.12 and higher Answer: ...
Tue, Sep 21, 2021 at 10:41 AM
Where and How to Add Action Notepad to Profile
Product: ImportOmatic Description: Process shown as an example of mapping action notepad Environment: All Version: All     Answer:  1. Map Action Not...
Tue, Sep 21, 2021 at 10:41 AM
How to Submit Product Feedback
Description: Instructions on how to submit an idea or request for all Omatic products. UserVoice for Omatic Software is a site that allows users to create, ...
Thu, Mar 23, 2023 at 1:05 PM