Product: Omatic Cloud
Description: This solution describes the differences in the Exception Report between Omatic Cloud Post to GL and PostOmatic 

Environment: Raisers Edge

Versions: All

Answer:


PostOmatic:


  • There is an option for Create Exception Report that needs to be selected
  • Preview of the report displays as a popup
  • Report displays the constituent ID, batch number, gift ID, gift amount and the exception message. 
  • Report is generated as a .pdf file



Omatic Cloud Post to GL


  • Reports are always generated when there are exceptions
  • Reports are created in file settings location (no preview)
  • Report displays the gift system record ID and the exception message. 
  • Report is generated as a .csv file

 

Now when you run Pre-post with the Omatic Cloud format, there is no on-screen display / preview of the Exception report. Instead, the files are created in the file settings location and you get this prompt: