Product: Omatic Cloud

Description: This solution describes how to resolve the error Constituent Record Not Found or Constituent Data Not Provided

Environment: All

Versions: All


This error occurs when required fields for Altru are missing and the record cannot be found or created. 

For example, if processing a record from Mailchimp that does not have a last name in the list, you will receive this error trying to add the record to Altru because last name is a required field.

Either add the missing data to the source and reprocess, manually add the record to Altru, or disregard this record and delete.