Product: ImportOmatic

Description: This solution describes how to resolve the error 'An issue occurred while attempting to load ImportOmatic, please contact Omatic Support: System.ArgumentNullException: Value cannot be null.                                        Parameter name: raisersEdgeConnection'

Environment: All

Versions: All


Answer: 

The error is due to the SQL server not running. Please ensure that the SQL server on the workstation is running, as this is a requirement for Raiser's Edge. You can locate Raiser's Edge system requirements here.