Product: All
Description: This solution discusses how to locate existing support cases/tickets
Environment: N/A
Version: N/A
Answer:
1. From the Omatic Software Support Portal View, select "Tickets" from the menu bar at the top of the screen:
2. The default view of your existing cases will show "Open or Pending", you may change this to view other status types in the drop down on the upper left area of the view:
