Product: ImportOmatic

Description: This solution addresses the ImportOmatic plugin being missing in the Blackbaud hosted environment

Environment: Blackbaud Hosting

Versions: All



Answer: 


There is currently a known issue within the Blackbaud hosted environment regarding the ImportOmatic plugin not appearing for some hosted clients. Blackbaud is responsible for maintaining accessibility to Omatic plug-ins within the Blackbaud hosted environment. If you or your organization is hosted by Blackbaud and are encountering this error, please create a Support ticket with Blackbaud Support to have this issue researched and resolved.