Product: ImportOmatic Connector for Classy

Description: This solution describes how to resolve the Error: Number of fields in this data row (85) does not match number of fields in the profile (77)

Environment: All



In version we added the ability to import custom questions on multiple Classy campaigns. In order to import custom questions, the checkbox to Include questions on the connector settings must be selected.

There is an issue where questions are returned, even if the checkbox is not selected. When the questions are not in the profile, but are being returned during import, this error occurs.

To prevent this error, refresh the profile and select to include the questions. These can be mapped to Ignore, but the fields must be in the profile.

Refer to the ImportOmatic User Guide for additional information.