Product: ImportOmatic Connector for Luminate Online
Description: Occurs when IP address needs to be whitelisted
Environment: IOM Connector Clients
Please make sure your IP address is whitelisted.
To check for your IP address follow the steps below:
1) Open a browser and go to: https://www.WhatismyIP.com
2) In the LO Admin site, make sure that the IP is added as whitelisted under Setup>Site Options>API Configuration
Add the IP address to both locations below: