Product: IOM, LM, MOM, MOMS, MOMA, PosPay, POM, SOM, EOM, RR, ScOM
Description: This solution discusses how to resolve a missing plug in within the hosted environment
Version: All
Environment: Blackbaud Hosting
Answer:
- Check and ensure that you are NOT selecting "The Raiser's Edge - BBNC Plugin Icon. If you find that you are, exit and sign out and select "The Raiser's Edge - 796" instead.
- If the issue is not resolved with step one, please contact Omatic Support.