Product: IOM, LM, MOM, MOMS, MOMA, PosPay, POM, SOM, EOM, RR, ScOM

Description: This solution discusses how to resolve a missing plug in within the hosted environment

Version: All

Environment: Blackbaud Hosting


  1. Check and ensure that you are NOT selecting "The Raiser's Edge - BBNC Plugin Icon. If you find that you are, exit and sign out and select "The Raiser's Edge - 796" instead.
  2. If the issue is not resolved with step one, please contact Omatic Support.