Product: PosPay
This solution describes what to do if your bank rejects the PosPay file due to formatting
Environment: All
Version: All


The PosPay file template may need to be altered, or a new one may need to be created.

Please obtain a copy of the current specifications from the bank, and send them to Support.

Please note that if the output file is an Excel file, please be sure to reformat the date to the expected format; as opening the file will cause the  leading zero to drop off of the cell values.

For more information, please reference the PosPay User Guide.