Product: EventOmatic 
Description: This solution describes how to resolve the error: Assertion failed: Unable to load custom dll:cBBMTDII
Environment: Not hosted
Version: All


This error is received after entering the User Name and Password for The Raiser's Edge (RE), before RE fully launches. You may have to clear through several instances of this same error before RE launches. Once in RE, none of your custom VB/VBA Macros will be available.

In this case, User Account Control (UAC) was suppressing an RE workstation update that needed to occur. UAC is a new security option introduced in Windows Vista.

Once we chose to run RE as an Administrator, the update prompt was displayed. After the RE workstation update completed, the Assertion Failed error was no longer received and all of the VB/VBA Macros were available.