Description: This solution describes what to do if The Raiser's Edge crashes when trying to access the plug-ins folder.
Environment: All
Versions: All
Answer:
If Internet Explorer 9 is installed on the workstation, The Raiser's Edge will not operate properly.
Ask someone in IT to revert back to Internet Explorer 8. If IE9 was installed during a Windows auto-update, IT may want to disable the ability for IE to be updated.
Please click here for more information on system requirements for The Raiser's Edge.