Product: FindOmatic

Description: This solution discusses how to resolve the error: "RE7.exe has stopped working" when searching using FindOmatic.
Environment: All
Version: All

Answer:

This error happens after 3rd character is input into the search box. The search actually begins with the 3rd character.

This error is caused when the information present in the FOM RE Settings for "Custom Database Connection" is incorrect.

Correct the connection information. Use the "Test Connection button" to verify you achieve a successful connection to the database. This connection information will be provided by your IT department.