Description: This feature will allow a copy of a profile to be exported from ImportOmatic Configuration to send to the Omatic Support Team for further review of the mapping that was done in a profile. Assists Support team in progression of case toward resolution.
In IOM versions prior to 3.0 an XML file will be created. In IOM versions 3.0 and later a JSON file will be created.
- Open IOM Configuration.
- Select Profile Tab.
- Select the desired profile for exporting by highlighting.
- Right click on the desired profile and select to 'Export XML File' or 'Export JSON File'.
- Save in desired location. File should be sent as an attachment.