Product: ImportOmatic

Description: This feature will allow a copy of a profile to be exported from ImportOmatic Configuration to send to the Omatic Support Team for further review of the mapping that was done in a profile. Assists Support team in progression of case toward resolution.

Environment: All

Version: All


Answer:

In IOM versions prior to 3.0 an XML file will be created. In IOM versions 3.0 and later a JSON file will be created.


  1. Open IOM Configuration.
  2. Select Profile Tab.
  3. Select the desired profile for exporting by highlighting.
  4. Right click on the desired profile and select to 'Export XML File' or 'Export JSON File'.
  5. Save in desired location. File should be sent as an attachment.