PLEASE NOTE: Omatic Customer Support will be closed on January 29, 30 and until noon EST on the 31st for annual professional development time. We will be monitoring for any down or critical tickets that are filed but all other issues will be handled when we return the afternoon of the 31st.
Product Support Hours: Eastern Time
9am – 6pm : Monday through Thursday
9am – 5pm : Friday
Please note: After hours support is available by appointment only.
Omatic offices are closed for most major U.S. holidays including:
New Year's Day
Independence Day (July 4th)
Day After Thanksgiving
Day After Christmas
Support will close at 3pm EST the day before Thanksgiving, Christmas Eve, and New Year's Eve.
If any holidays fall on a weekend, the holiday will be observed the Friday before or the Monday after.