Product Support Hours: Eastern Time

9am – 6pm : Monday through Thursday

9am – 5pm : Friday


Please note: After hours support is available by appointment only. 


Omatic offices are closed for most major U.S. holidays including:

New Year's Day

Memorial Day

Independence Day (July 4th)

Labor Day

Thanksgiving Day

Day After Thanksgiving

Christmas Day

Day After Christmas 


Support will close at 3pm EST the day before Thanksgiving, Christmas Eve, and New Year's Eve.


If any holidays fall on a weekend, the holiday will be observed the Friday before or the Monday after.