I recently tried importing a settlement from Diamond Minds into Student Billing and received the following error: Import File must have 72 fields, this file has 74 fields. Who should I contact about this?
This error is being generated because of a recent change to the file by the payment gateway provider. We are aware of the error and are currently working on a permanent solution for it. As soon as an update is available for the software, we will notify you. Please let us know if you have any additional questions in the interim.
about 7 years ago
We just posted an update to Bill-O-Matic that will resolve the issue you are having with the import. You can find it at http://www.omaticsoftware.com/Forum...fault.aspx . Please contact our Support team with any questions you have about the update.