This is a Raiser's Edge error we see sometimes. Signing out and back in will resolve it.
I would recommend updating MergeOmatic to the latest version, though. The current release is 220.127.116.11 and is now a plug-in. If you're still running the app in AppOmatic you'll want to uninstall that before installing the update.
Please let me know if you have any other questions.
Has anyone experienced this error? After a short period of not using MergeOmatic, this message has appeared when attempting to Open Records from the identified potential merges. Please see attachment.
Any assistance appreciated.