I previously archived events due to capacity restrictions. We have now updated our EventOmatic capacity andI would like to un-archive those events. Is that possible and if so, how do I do it?
Unfortunately, once an event is archived it can't be undone.
Please let me know if you have any other questions.
Thank you, Amanda Omatic Support
J
James Adams
said
almost 7 years ago
That's what I thought. I was hoping I remembered incorrectly.
Is there a way to know which events have been archived? On a separate, but I think related topic- I have a user who is unable to access any events she created, I thought they might have been ones I archived, but these are new events and I wouldn't have archived them.
Thanks, James
A
Amanda Allen
said
almost 7 years ago
Hi James,
You can view the events you've archived in the EventOmatic settings. Open an event record, hold down the CTRL key, and then click on the EventOmatic macro. On the Licenses tab, the events grayed out on the bottom of the list are archived.
Is the other user seeing an error or is the window coming up blank?
Thank you, Amanda Omatic Support
J
James Adams
said
almost 7 years ago
The columns are all greyed out - she can see the data, but unable to access any of the fields.
A
Amanda Allen
said
almost 7 years ago
Does she have rights to add and edit participants?
James Adams
Good Afternoon,
I previously archived events due to capacity restrictions. We have now updated our EventOmatic capacity and I would like to un-archive those events. Is that possible and if so, how do I do it?
Thanks!
James