How can we help you today?

Start a new topic
Discussions Raiser's Edge EventOmatic

Archived Events

Good Afternoon,

I previously archived events due to capacity restrictions.  We have now updated our EventOmatic capacity and I would like to un-archive those events.  Is that possible and if so, how do I do it?

 

Thanks!

James

5 CommentsSorted by Oldest First
Hi James,

Unfortunately, once an event is archived it can't be undone.

Please let me know if you have any other questions.

Thank you,
Amanda
Omatic Support
That's what I thought. I was hoping I remembered incorrectly.

Is there a way to know which events have been archived? On a separate, but I think related topic- I have a user who is unable to access any events she created, I thought they might have been ones I archived, but these are new events and I wouldn't have archived them.

Thanks,
James
Hi James,

You can view the events you've archived in the EventOmatic settings. Open an event record, hold down the CTRL key, and then click on the EventOmatic macro. On the Licenses tab, the events grayed out on the bottom of the list are archived.

Is the other user seeing an error or is the window coming up blank?

Thank you,
Amanda
Omatic Support
The columns are all greyed out - she can see the data, but unable to access any of the fields.

Does she have rights to add and edit participants?

Thank you,
Amanda
Omatic Support
Login to post a comment
More topics in EventOmatic
Help Desk Software by Freshdesk