Some questions we received recently about SOM, with answers in blue...
Can you save a segmentation or do you have to go through it from scratch every time?
When you have selected a number of segments is there any way to total how many you have selected in all the segments?
How do you export the grid to Excel I can see how it works to html and then I can copy it but it would be great in Excel?
How do we set up packages and costs for each so we can use them to calculate costs for different numbers??
We like it... It seems that you can only look at one sector at a time ie if we were going to segment for the Xmas appeal and wanted to segment recurring givers), then High Value Donors, then One-off givers with different criteria in each, how would we go about that?