Do you get this message when navigating to the Plugins section of RE, or when clicking on the RecordRadar link itself to start RR?
Posted By Steve Schindler on 27 Feb 2014 09:45 AM
Also, just to eliminate one possible cause, can you re-run the setup and choose repair and see if that makes any difference?
Sorry for the inconvenience Jordan. It appears this is an installer issue, we'll update the download today to correct.
I got this error after installing 22.214.171.124: (windows 8 Pro)
Error Loading Page from Shell
The Raiser's Edge was unable to load this page.
Please try accessing the page again. If you still encounter an error, Please note the following error and contact Blackbaud support.
Error Loading Page from Shell 'RE7Docs.CPlugInDocHandler'
Error number : -2147467261
Error description : 'Object reference not set to an instance of an object.'