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Deleted Batches

I'm not sure why but at least once a day we have lost a batch that was import through IOM.  I've run the import and see the batch, work on the batch, post it and then it somehow deletes it.  The new donors it has created and everything.  Has this ever been an issue for anyone else?  I've contacted our IT people and they don't know why and I've contacted RE and they don't either.

I just wanted to know if anyone else had this problem and if so what they did to correct it.  I now have to exit and sign out after every import in order make sure it's not deleted before I work on the batch.

Thank you,
Heather
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