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Getting updates in the Blackbaud hosted environment

We use Raiser's Edge through Blackbaud's hosted environment. I'm not sure if when I am advised of an update to IOM if I"m supposed to update as I did previously or if it's taken care of on your end or Blackbaud's end. Please advise. Thanks.
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Good afternoon, Sandi,

Now that you are hosted, you will request the updates from O-matic Support ( and we will build a stamped install specifically for your hosting environment. Then, it will be sent to Blackbaud for installation into your hosted environment. When you send the e-mail to request the latest version of IOM, please include your Blackbaud Site ID.

Thank you,

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