Start a new topic

Unhandled Exception Error When Creating a New Profile in Import-O-Matic

Q:  I am creating a new profile in Import-O-Matic.  When I attempt to select the file I would like to import, I get the following error:

Unhandled exception has occurred in a component in your application.  If you click Continue, the application will ignore this error and attempt to continue.  

Could not load file or assembly 'Blackbaud.PIA.RE7.DefaultsData7.Version=7.9.9.9.  Culture= neutral.  PublicKey Token=d32fc0c6276b37c8' or one of its dependencies.  The system cannot find the file specified.

How can I resolve this issue?

A:  Check the version of The Raiser's Edge you are running.  You must be using The Raiser's Edge version 7.85 or Higher.  An upgrade will resolve the issue.  

If you are on an Raiser's Edge version higher than 7.85, running an Update/Repair on the workstation should resolve the issue.   
Login or Signup to post a comment