I am having an issue as I'm trying to import some attributes. The files are small with not a lot of info on them so what I'm asking Omatic to do a match or add Alias with a simple criteria match on first, last and middle. These are small files so I can click through where I need to. I have done about 10 of these files in the past but today, they continue to push multiple exceptions out with the error: "Line 1: No record could be found for the specified ID or alias: 'CIT087189'"
Out of a file of 411 records, 179 errored out this way. I can't deal with that type of error rate. I have it set to "perform a duplicate search when a record cannot be matched by ID" and I have no ID in the file. I have the setting: "constituent Alias set to match or Add" I have done about 10 of these files over the last couple of months and have not had this issue. Files are set up the exact same way. The records that did match and update had the Alias because it was added by a previous import just like what I'm trying to do here.
We are hosted and there was an Omatic update last night - what could have changed to cause these errors?
I need to get these in based on first, last and middle names, but the import will not even take me to side by side updates no matter what I have checked. I need some help to figure this one out - I still have about 10 of these files to go. I have recreated the import profile with the same result.