I am in the beginning stages of IOM installation and am having a difficult time extracting a usable datafile from Sphere (Kintera). Specifically, I need a mapping document detailing where the information lives in Sphere compared to where is will ilve in Raiser's Edge, once it's imported. To date, Sphere has not ben able to assist me in that most of the fields I'd like to map are hidden or embedded in the software so that I can not view the data housed there.
Is anyone else using IOM to link Sphere and Raiser's Edge?
I do use IOM very successfully to import our Sphere gifts. I will outline the file for you tomorrow. I'm doing budget today but will make time tomorrow.