I just installed this new version and tried to open a profile. I noticed that when I click on Edit, nothing happens. I then clicked on General Settings and there are no settings there, everything is empty, even the license key. I clicked on Duplicate criteria, again nothing is there. How can I revert back to the version that actually worked?
We believe this is a simple issue and look forward to confirming it on Monday with you Barbara. I will update this post once we confirm the fix for anyone else that happens to experience the same issue.
N
Nic Bourne
said
over 7 years ago
In Barbara's case it was MergeOmatic causing the issue. Removing the MergeOmatic.tlb file from the Raiser's Edge 7\Custom directory resolved the issue. We will be handling this conflict in a future release of ImportOmatic.
Barbara Schlichter
I just installed this new version and tried to open a profile. I noticed that when I click on Edit, nothing happens. I then clicked on General Settings and there are no settings there, everything is empty, even the license key. I clicked on Duplicate criteria, again nothing is there. How can I revert back to the version that actually worked?
Help!!!
Thanks,
Barbara